Shipping and Handling Policy

Effective Date: 07-17-2024

Shipping Methods

Kimmy Kim Designs and Gifts uses USPS and UPS for shipping our promotional items. We strive to ensure your packages are delivered safely and efficiently.

Packaging

We take great care in packaging your items. Each package is prepared with extra padding to protect your items during transit. This ensures that your products arrive in excellent condition.

Shipping Rates

Shipping rates are calculated based on the weight, dimensions, and destination of your package. We strive to offer the most cost-effective shipping options without compromising the safety and integrity of your items.

Processing Time

Orders are typically processed and shipped within 1-3 business days from the date of purchase. Please note that this processing time may vary during peak seasons or holidays.

Delivery Time

  • USPS: Standard delivery times range from 3-5 business days.
  • UPS: Standard delivery times range from 2-5 business days, depending on the selected service and destination.

Please note that these are estimated delivery times and actual delivery may vary due to unforeseen circumstances or delays by the shipping carriers.

Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number to track your package through the USPS or UPS websites.

International Shipping

At this time, we only offer shipping within the United States. We are working to expand our shipping options to include international destinations in the future.

Shipping Issues

If you encounter any issues with your shipment, please contact us immediately at [Insert Contact Email or Phone Number]. We will work with the shipping carrier to resolve any problems and ensure your satisfaction.

Returns and Exchanges

If your item does not meet your expectations or arrives damaged, we accept returns within 14 days of purchase. Please contact us to initiate a return and receive a full refund. For more details, please refer to our Return Policy.

Contact Us

For any questions or concerns regarding our shipping and handling policy, please contact us at:

Kimmy Kim Designs and Gifts
Phone: 559-575-0156